Shipping

Website Orders

Online orders are processed Monday thru Friday, 1-2 business days of order placement. Orders placed between 1pm PST Friday thru midnight PST Sunday will be processed the following Monday. On occasion, an order may be placed on hold. In that event, we will contact you to gather the information we need process the order. If we attempt to contact you and do not receive a response after five business days, we reserve the right to cancel your order.

Payment

We accept American Express, Visa and MasterCard. We do not currently accept Visa or MasterCard Debit credit cards. International customers must use a valid international credit card. If the credit card cannot be verified as belonging to the person placing the order, the order will not be processed.

Charges will appear on statements from Family Business Distribution.

Sales Tax

Sales tax will be charged when applicable.

Shipping

Every attempt will be made to process and ship your order the day it's received. You will receive an email once your order has been shipped. Unfortunately at this time we are unable to ship to APO/FPO or PO Box addresses.

Orders will be charged shipping rates as detailed below:

USA Shipping Costs & Transit Times

Standard
(4-10 Business Days)
$5.95
Express
(2-3 Business Days)
$15.00
Overnight
(Next Day)
$27.00
APO/FPO & P.O Boxes
n/a

Canadian Shipping Costs & Transit Times

Standard
(4-10 Business Days)
$7.95
Express
(3 Business Days)
$20.00
Overnight
(Next Day)
$28.00
P.O Boxes
n/a

During sale and holiday periods, additional processing time may be required due to volume of orders/weather conditions.

International Shipping

We currently do not ship outside of North America but stay tuned as we plan to change this soon!