Gentlefawn (The Family Business Distribution Ltd.) will not collect any personal information about you except when specifically and knowingly provided by you. Examples of such information are name, shipping and billing addresses, phone number, email address, credit card information and customer preferences data. Examples of ways in which we may collect such information from you include the following:

Registration and Ordering. Before using certain parts of this Site or ordering products, you must complete a registration form. When registering, you will be prompted to provide certain personal information, including but not limited to your name, shipping and billing addresses, phone number, email address, and credit card number. In addition, you may also be asked to provide your country of residence and/or your organization's country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and this Site, and for internal marketing purposes. If we encounter a problem when processing your order, we will use the personal information to contact you.

Email Addresses. Some areas of the Site allow you to enter your email address for purposes including, but not limited to: signing up for our newsletter.

Cookies. Like most other websites, gentlefawn uses cookie technology throughout this Site. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are used to provide customers with tighter security, customized content, tracking of orders and shopping cart items. Unfortunately, customers who turn off cookies in their browser settings may not be able to shop from this Site. THIS SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S HARD DRIVE TO GATHER A USER'S CONFIDENTIAL INFORMATION. Our cookies are not "spyware."

Shopping on the Site is easy, secure and worry-free. We have taken several measures to guarantee that your order and your credit card information are safe and secure. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Microsoft Internet Explorer (version 3.0 and above), Netscape Navigator (versions 2.0 and above), and AOL (AOL 3.0 and above).

We have made arrangements to ensure that every page which captures or displays customers’ personal information (for example the registration, login, address, and payment pages) transmits the information to the Gentlefawn online store over an SSL-encrypted connection that is established using the official secure certificate that belongs to the online store.

SSL is considered the industry standard and is among the leading software available to encrypt online transactions. Your personal information including your name, credit card number and address is encrypted so that it cannot be read as it is transmitted over the Internet. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, any information you transmit to us is sent at your own risk.

We will delete or otherwise destroy your personal information once we determine that retaining it is no longer necessary for legal or business purposes.

The law permits individuals to submit written requests to us to correct errors or omissions in their personal information that is in our care or control. We will:

correct the personal information and, if reasonable to do so, send correction notifications to any other organizations to whom we disclosed the incorrect information; or

decide not to correct the personal information, but annotate the personal information that a correction was requested but not made.

We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue, or If you wish to request access to, or correction of, your personal information under our care and control, at info@gentlefawn.com

by regular mail at:

The Family Business Distribution Ltd.
#200-76 West 6th Ave
Vancouver, BC, Canada
V5Y1K1

Attention to: Privacy Officer

If you are dissatisfied with our handling of your personal information, we invite you to contact our Privacy Officer in writing, setting out the reasons for your concern. If, after our Privacy Officer has reviewed and responded to your concern, you remain dissatisfied, you may wish to contact the Office of the Information and Privacy Commissioner at:

P.O. Box 9038, Stn Prov Govt
Victoria, BC V8W 9A4
Telephone (250) 387-5629
Fax (250) 387-1696
http://www.oipc.bc.ca/

Gentlefawn (The Family Business Distribution Ltd. and/or its affiliates offers this website and all information, software, products and services available from this website or offered as a part of or in conjunction with this website (collectively, the “Website”) to you, the user, conditioned upon your acceptance of all of the terms, conditions, policies and notices set forth below, including the separately posted Privacy Statement (collectively, the “Terms and Conditions”). YOUR USE OF THE WEBSITE CONSTITUTES YOUR AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS.

Changes

Gentlefawn (The Family Business Distribution Ltd.) reserves the right to make changes to any or all of the Terms and Conditions or to add new terms and conditions effective immediately upon notice, which may be given by any means, including by posting the changed or new Terms and Conditions on the Website. It is your responsibility to review the Terms and Conditions from time to time to make sure you are aware of any changes. BY CONTINUING TO USE THE WEBSITE AFTER THE DATE OF ANY CHANGE, YOU ARE AGREEING TO SUCH CHANGE MADE BY GENTLFAWN (THE FAMILY BUSINESS DISTRIBUTION LTD.)

Gentlefawn (The Family Business Distribution Ltd.) reserves the right to modify the information contained in the Website without notice, and makes no commitment to update the information contained in the Website.

Links to Third Party Websites

The Website may contain hyperlinks to other websites. Such links are meant solely for your convenience and are accessed at your own risk. Gentlefawn (The Family Business Distribution Ltd.) has no control over, and is not responsible for the content found on, external websites.

Links to such third party websites, including links to Gentlefawn (The Family business Distribution Ltd.’s) affiliates, partners, dealers, distributors and related entities, do not constitute sponsorship, endorsement or approval of such websites or the contents thereof.

Electronic Communications

When you visit the website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Privacy

For information concerning Gentlefawn (The Family Business Distribution Ltd.) privacy policy, please read its Privacy Policy.

Indemnification

You agree to defend, indemnify, and hold harmless Gentlefawn (The Family Business Distribution Ltd.) and its affiliates, directors, officers, employees and agents from and against any and all claims, losses, damages, liabilities, and costs (including but not limited to reasonable lawyers’ fees and court costs) arising out of or relating to your breach of the Terms and Conditions or your access to or use of the Website.

Termination

Gentlefawn (The Family Business Distribution Ltd.) reserves the right to terminate at any time without notice: (i) your use of all or any portion of the Website, (ii) all or any portion of the Website, or (iii) all or any portion of the Terms and Conditions. The disclaimers, indemnities and limitations of liability in the Terms and Conditions shall survive termination of any of the foregoing.

No Warranties

THE INFORMATION CONTAINED ON THE WEBSITE IS PROVIDED WITHOUT ANY WARRANTIES OR REPRESENTATIONS AS TO ACCURACY, COMPLETENESS OR TIMELINESS. Gentlefawn (The Family Business Distribution Ltd.) DOES NOT WARRANT THAT THE WEBSITE OR ITS OPERATION WILL BE ACCURATE, RELIABLE, UNINTERRUPTED, SECURE OR ERROR-FREE OR THAT YOUR USE OF MATERIALS OR IMAGES DISPLAYED ON THE WEBSITE WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES UNRELATED TO Gentlefawn (The Family Business Distribution Ltd.) . Gentlefawn (The Family Business Distribution Ltd.) DOES NOT WARRANT THAT THE WEBSITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE; THEIR SERVERS; OR E-MAIL SENT FROM Gentlefawn (The Family Business Distribution Ltd.) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE WEBSITE IS PROVIDED TO YOU “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. USE THE WEBSITE AT YOUR OWN RISK. ALL PRODUCTS SOLD BY Gentlefawn (The Family Business Distribution Ltd.) ARE SUBJECT TO ANY APPLICABLE WARRANTIES AND REPRESENTATIONS AS SET FORTH IN THE GENERAL TERMS AND CONDITIONS OF SALE FOR THOSE PRODUCTS AND SERVICES. EXCEPT AS EXPRESSLY STATED THEREIN, Gentlefawn (The Family Business Distribution Ltd.) EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS OR SERVICES SOLD ON THE WEBSITE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES; THEREFORE, ONLY THE EXCLUSIONS LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU.

Limitation of Liability

IN NO EVENT WILL Gentlefawn (The Family Business Distribution Ltd.) OR ANY OF ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OF THE WEBSITE OR FROM ANY INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU ON THE WEBSITE, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, BUSINESS INTERRUPTION AND LOSS OF PROGRAMS OR OTHER DATA. Gentlefawn (The Family Business Distribution Ltd.) ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OR OPERATION OF THE WEBSITE. Gentlefawn (The Family Business Distribution Ltd.) ALSO ASSUMES NO RESPONSIBILITY FOR, AND SHALL NOT BE LIABLE FOR, ANY DAMAGE TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY AS A RESULT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THE WEBSITE OR YOUR DOWNLOADING OF ANY FILES, IMAGES, TEXT OR OTHER MATERIALS FROM THE WEBSITE. THIS LIMITATION OF LIABILITY SHALL APPLY EVEN IF Gentlefawn (The Family Business Distribution Ltd.) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN LOSSES OR DAMAGES; THEREFORE, ONLY THE EXCLUSIONS OR LIMITATIONS LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND THE LIABILITY OF Gentlefawn (The Family Business Distribution Ltd.) WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Procedure for Claims of Intellectual Property Infringement

If you believe that we have published an image or text that constitutes copyright infringement or your intellectual property rights have otherwise been violated, please provide us with written notice containing the following information:

your name, address, telephone number, facsimile number and e-mail address;

the name and an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

a description of the copyrighted work or other intellectual property that you claim has been infringed;

a description of the image or text you claim is infringing;

the exact permanent URL for the page or a description of where the image or text that you claim is infringing is located on the Website;

evidence and information establishing or supporting ownership of a copyright or intellectual property right which is being infringed upon;

a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or other intellectual property owner, its agent, or the law; and

a statement by you, under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or other intellectual property owner or are authorized to act on behalf of the copyright or other intellectual property owner.

Notices of claims of copyright or other intellectual property infringement should be directed to:

WEB MANAGER
The Family Business Distribution Ltd.
#200-76 West 6th Ave
Vancouver, BC, Canada
V5Y1K1

Severability; No Waiver

If any provision of the Terms and Conditions is held unenforceable or invalid, such provision will be removed without affecting any other provision and the remaining provisions will continue to be valid and enforceable and construed in accordance with applicable law as nearly as possible to reflect the original intentions of Gentlefawn (The Family Business Distribution Ltd.) Failure by Gentlefawn (The Family Business Distribution Ltd.) to enforce any provision of the Terms and Conditions shall not be construed as a waiver of any provision or right.

Entire Agreement

The Terms and Conditions, together with the Privacy Policy, constitute the entire agreement and understanding between you and Gentlefawn (The Family Business Distribution Ltd.) with respect to use of the Website, superseding all prior or contemporaneous agreements, communications and/or proposals.

Gentle Fawn is happy you are enjoying our products and that you have made a post on social medial showing your enjoyment.  Gentle Fawn would like to feature your social media content in or on our various sites, social channels, and various promotional materials and has sent a request to you to do so together with a link to these Terms of Use.

The Gentle Fawn mobile message service (the "Service") is operated by Gentle Fawn (“Gentle Fawn”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Gentle Fawn’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Gentle Fawn through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Gentle Fawn. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18663761086 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Gentle Fawn mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18663761086 or email shop@gentlefawn.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.