Style Rewards FAQ
WHAT ARE THE BENEFITS OF GENTLE FAWN STYLE REWARDS?+
Members receive points for every purchase made, referring friends, writing a review and more! Not only do members receive points but you would also receive early access to sales, product launches and even a birthday surprise!
The higher the tier, the better the benefits!
WHO IS ELIGIBLE TO JOIN THE GENTLE FAWN STYLE REWARDS PROGRAM?+
Anyone! The Style Rewards program is free to join. Ready to join? Visit https://gentlefawn.com/pages/rewards to become an Insider and start to enjoy the member benefits!
CAN I EARN POINTS FOR PURCHASES I MADE BEFORE JOINING STYLE REWARDS?+
Points can only be applied to purchases made once you have signed up for the program. If you have made a purchase in the last 7 days we would be happy to apply points to that order. Please email firstname.lastname@example.org to inquire about this.
I have joined Style Rewards. How can I earn points?+
Welcome! We are so happy to hear that you decided to join the Style Rewards. There are many ways that you can earn points:
- Earn at least 5 point per $1 spent
- Earn 50 point by writing reviews on your favourite products
- Earn 50 by signing up for our newsletter
- Let us know your birthday and earn at least 500 points!
- By creating an account you have already earned 250 points.
Visit your Style Rewards page at https://gentlefawn.ca/pages/rewards to start earning points today!
How will I know that my points have been added to my Style Rewards account?+
Points for purchases will be applied to your account 30 days after the purchase has been made. Points for writing a product review will be applied to your account 7 days after the review is submitted. All other points should apply to your account immediately. To track your points and progress towards a Rewards please visit your account at https://gentlefawn.ca/pages/rewards
I don’t think my points are correct? What can I do?+
Please contact us at email@example.com for any issues with your account.
Where can I track my Rewards and tier progress?+
You can easily track your Style Rewards progress through your account at https://gentlefawn.ca/pages/rewards
HOW DO I RECEIVE ACCESS TO PRODUCT LAUNCHES AND SALES?+
If you are a Style Rewards member you will receive an email announcing product launches and sales.
When will my Style Rewards points reset?+
All points will become invalid 12 months after the last date of purchase.
How can I redeem my points for a discount?+
Once you qualify for a discount you will receive an email with a link to redeem your points. Points expire after 12 months from the last purchase.
Please note: Only one points voucher can be used an on order.
How does “Refer a Friend” work?+
When you send a referral for Gentle Fawn to your friend, they will receive a unique one time code. Once a friend has completed a purchase, you will receive the points for your referral. There are no points awarded if no purchase is made.
What happens to my points if I return an item that I have ordered?+
Points and Rewards are non-refundable and will not be added back to your account if the items purchased are returned.
I made a purchase, it has been 30 days, and I still haven’t received my points.+
You must be signed into your account during check out for points to be applied correctly. Please email firstname.lastname@example.org if you have any concerns about a purchase that has been made.