Shipping and Delivery
Shipping Options+
Service Level | Estimated Delivery* | Cut-Off Time | Cost |
---|---|---|---|
Standard (free for orders $100+) | 4-10 days | N/A | $10.00 |
Express | 2-3 days | 10am PST | $19.00 |
*Express orders placed on weekends, holidays or after our cut off time will ship the following business day
*We will do everything we can to ensure your order arrives on time, but we cannot be held responsible for circumstances beyond our control such as courier labour strikes or inclement weather.
*Couriers are experiencing delays due to the implementation of important safety measures and increased volumes of packages. On-Time Delivery Guarantees are suspended until further notice
Order Processing+
We try our best to ship your order within 3-5 business days of receiving your order. Please note this does not include Express orders.
During holidays or sale periods, additional processing time may be needed.
Express orders placed on weekends, holidays or after our cut-off time will ship the following business day.
Orders shipping to remote locations or PO boxes can only reach their destination by standard shipping and may experience longer transit times.
Please note we currently do not ship internationally.
During holidays or sale periods, additional processing time may be needed.
Express orders placed on weekends, holidays or after our cut-off time will ship the following business day.
Orders shipping to remote locations or PO boxes can only reach their destination by standard shipping and may experience longer transit times.
Please note we currently do not ship internationally.
Making Changes or Cancelling an order+
We will do our best to help with cancelling or changing an order within one hour of the order being placed. After this timeframe, we are unable to make changes or cancellations.
Redirecting an order
Please ensure your shipping address is correct as we cannot redirect packages once they have been dispatched
Redirecting an order
Please ensure your shipping address is correct as we cannot redirect packages once they have been dispatched